Return :
GUIDELINES FOR A VALID RETURN:
- All product tags intact and in their original packaging
- Product must be unused
- Products must be in an unwashed and in undamaged condition
Please Note: For all claims related to receiving missing items or wrong product, we advise you to share a video evidence of unboxing and raise the issue within the 24 working hours from the date of delivery. We may not be able to entertain claims of missing product being received without a video proof of unboxing.
Return Initiated : https://colorsofearth.in/apps/return_prime
- colorsofearth.in exclusively offers 7 days for the product to be returned.
- A reverse shipment & handling fee of INR.100 will be Charged.
- if an order contains multiple items, additional shipment fees may be Charged.
- You can only one time return or exchange.
After the product is picked up, it takes 1 working day to initiate the refund process. Once the refund is initiated, it will take 5-7 working days for the amount to reflect in your account. The receipt of the refund depends on the mode of payment chosen by you.
Exchnage :
Easy 7 days exchange. The items are only exchangeable for the same or a different size, if available, and cannot be returned.
Exchange Initiated : https://colorsofearth.in/apps/return_prime
- colorsofearth.in exclusively offers 7 days for the product to be returned.
- A reverse shipment & handling fee of INR.100 will be Charged.
- if an order contains multiple items, additional shipment fees may be Charged.
- You can only one time return or exchange.
If you have any questions or concerns regarding our Return & Exchange policy, please contact our customer service team at [8200404030].
